04-13-2016 7:02 PM
Mid-April and no update.
Also, not carrying HTC 10. How ridiculous!
As soon as HTC 10 is out, so am I, AT&T!..not that you care.
You keep letting me down.
I was starting to believe in this company a bit. That was a HUGE mistake.
Goodbye AT&T! I won't miss you.
04-13-2016 8:20 PM
I'm also moving to a bigger city where AT&T does not have good coverage. I would leave anyway.
Also, I'm welcome to leave for whatever reason I please without judgement.
04-26-2016 9:03 AM
Frankly this is utter crap and I am seriously considering moving to another provider. I can get lower prices and I don't get screwed on updates because AT&T try to force you to just buy the latest phone by screwing you over on updates so long you just get tired of waiting.
I mean seriously pretty much every other provider has the M9 updated yet AT&T still insists on dragging their arses. This is pretty much par for course for every software update and I am pretty sick of it. I am seriously contemplating just taking my $191.42 (with 26% discount it is still this much) cell phone bill and my $261.36 Uverse account somewhere else. So AT&T is about to lose $452.78 in combined accounts if they don't get their crap together and soon.
05-02-2016 7:08 AM
Mo from HTC sent out another tweet Friday saying that they'd run "into (another) slight delay" but, "expect to have it out within the next couple of weeks." Let the conspiracy theories abound. 😒 Dissappointing, but, at least it's some kind of status update. Still would like to have some kind of idea as to what exactly the "delay" is, but, anymore, it's kind of fun to speculate, honestly. At least for me 😋
05-19-2016 10:33 AM
Thank you so much for the great questions, and feedback regarding this update. It seems that many of you have been able to successfully download the newest Marshmallow OS for the M8 and M9, but if you are still having issues, please see the info below.
We have heard the feedback about the large requirement of free space needed for the install and have sent this to HTC. At this time, HTC has advised that the free space required to download M8 and M9 are 1212.5MB (M8) and 1552.88MB (M9).
Once the package is downloaded, the installation requires 150MB (which was already reserved during FOTA download).
Although not supported by AT&T, HTC has advised that customers can sideload the update to bypass the large storage requirement.
Here is the link for your information:
Please contact HTC if you have any questions regarding the below information. Sideloading will wipe your device and restore to factory settings.
If you have other Marshmallow related questions, please join the discussion. We will announce all future Marshmallow info here.
Tim, Community Specialist
AT&T Customer Care
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