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How do I change my number?

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How do I change my number?

I just paid my bill for the month I was wondering how I would go about changing my phone number while it's still the first day the bill was paid.

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Accepted by Administrator (Administrator)
Accepted by davidbk
‎08-28-2018 7:37 AM

Re: How do I change my number?

Hello @Beautyfull.

We can help you with a number change.

There are a few things to know before changing your wireless number.

  • You can change your number for free within 30 days of activation. After 30 days, there'll be a $36 change fee charge.
  • Your monthly service charge will be prorated between your old and new numbers.
  • Write down any essential voicemail messages tied to your old number, as they won't transfer.
  • You need to create a new greeting for your new number.

Get a New Number

  1. Go to Account overview> My wireless.
  2. Scroll and select the device you want to transfer a number to > Manage device & features.
  3. Select See more device options> Change a wireless number.
  4. Follow the prompts to get a new number.

Here is what to consider after your number change. Features don't carry over from your old number to your new number and should be updated this way:

We hope this helps! Please let us know when you successfully change your number. Thanks for being the best part of AT&T Wireless!

Kenneth, AT&T Community Specialist


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Message 2 of 4
Contributor

Re: How do I change my number?

This isn’t working.  I did an AAL myself online and did not have an option to select my own number and now I want to pick one but Im getting an error stating I cant change it until after 30days pass by, which afterwards ill be charge the fee im trying to avoid.

 

And I do not want to call and get hounded by sales offers.  Please fix this online.

Message 3 of 4
Contributor

Re: How do I change my number?

I want to change my number, I just got this phone the other day. And would like a different number 

Message 4 of 4
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