Ask a question
Search in Wireless Forums

Wireless Forum

Reply
Highlighted
Posted Apr 16, 2014
8:59:09 PM
View profile
Do I need to upgrade all 4 of my family's phones in order to upgrade mine?

There are 4 phone connected to AT&T service right now but only one phone is to be upgraded and that is me. I been wanting to upgrade my phone for quite some time now, but ive been recently told that in order to have my phone upgraded its mandatory to upgrade all of the phones that have the option to upgrade mine. Is that entirely true?

There are 4 phone connected to AT&T service right now but only one phone is to be upgraded and that is me. I been wanting to upgrade my phone for quite some time now, but ive been recently told that in order to have my phone upgraded its mandatory to upgrade all of the phones that have the option to upgrade mine. Is that entirely true?

0
(0)
  • Rate this reply
View profile
Solved
Apr 17, 2014 12:41:35 PM
0
(0)
ACE - Master

What kdfederer told you is accurate, and your other source is mistaken.  If you are under contract, each phone has it's own contract and it's own upgrade eligibility date. You can upgrade any one phone on your account without upgrading the others.

 

I will add a side note to what he told you. If you are under a Mobile Share plan, upgrading your phone with a 2 year contract subsidized phone will cause your mothly bill to go up by as much as $25/month.  There are other options you can do to keep your bill from going up, but keep in mind that depending upon your situation, your bill might (probably will) go up if you upgrade your phone under a new contract.


Jerry B.
"GeekBoy"

--

For additional help, please send a PM to ATTCustomerCare.

Jerry B.
"GeekBoy"

--

For additional help, please send a PM to ATTCustomerCare.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Accepted Solution

Do I need to upgrade all 4 of my family's phones in order to upgrade mine?

1,903 views
6 replies
(0) Me too
(0) Me too
Reply
View all replies
(6)
0
(0)
  • Rate this reply
View profile
Solved
Apr 17, 2014 5:39:31 AM
0
(0)
ACE - Expert
NO. Each line has it own contract. You can upgrade only one line at a time.
This is a user to user forum. I am a user, just like almost everyone else on the site.
NO. Each line has it own contract. You can upgrade only one line at a time.
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Do I need to upgrade all 4 of my family's phones in order to upgrade mine?

2 of 7 (1,866 Views)
Solution
0
(0)
  • Rate this reply
View profile
Solved
Apr 17, 2014 12:41:35 PM
0
(0)
ACE - Master

What kdfederer told you is accurate, and your other source is mistaken.  If you are under contract, each phone has it's own contract and it's own upgrade eligibility date. You can upgrade any one phone on your account without upgrading the others.

 

I will add a side note to what he told you. If you are under a Mobile Share plan, upgrading your phone with a 2 year contract subsidized phone will cause your mothly bill to go up by as much as $25/month.  There are other options you can do to keep your bill from going up, but keep in mind that depending upon your situation, your bill might (probably will) go up if you upgrade your phone under a new contract.


Jerry B.
"GeekBoy"

--

For additional help, please send a PM to ATTCustomerCare.

What kdfederer told you is accurate, and your other source is mistaken.  If you are under contract, each phone has it's own contract and it's own upgrade eligibility date. You can upgrade any one phone on your account without upgrading the others.

 

I will add a side note to what he told you. If you are under a Mobile Share plan, upgrading your phone with a 2 year contract subsidized phone will cause your mothly bill to go up by as much as $25/month.  There are other options you can do to keep your bill from going up, but keep in mind that depending upon your situation, your bill might (probably will) go up if you upgrade your phone under a new contract.


Jerry B.
"GeekBoy"

--

For additional help, please send a PM to ATTCustomerCare.

Jerry B.
"GeekBoy"

--

For additional help, please send a PM to ATTCustomerCare.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Do I need to upgrade all 4 of my family's phones in order to upgrade mine?

3 of 7 (1,847 Views)
Solution
0
(0)
  • Rate this reply
View profile
Apr 22, 2014 10:48:22 AM
0
(0)
Scholar

You were probably told that because you had unlimited data on one, or more of the lines.

You were probably told that because you had unlimited data on one, or more of the lines.

Re: Do I need to upgrade all 4 of my family's phones in order to upgrade mine?

4 of 7 (1,769 Views)
0
(0)
  • Rate this reply
View profile
Apr 22, 2014 10:57:48 AM
0
(0)
ACE - Expert
That shouldn't make a difference whether you had unlimited data or not. You can upgrade only one line at a time no matter what minute plan, data plan or texting plan that you have.
This is a user to user forum. I am a user, just like almost everyone else on the site.
That shouldn't make a difference whether you had unlimited data or not. You can upgrade only one line at a time no matter what minute plan, data plan or texting plan that you have.
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Do I need to upgrade all 4 of my family's phones in order to upgrade mine?

5 of 7 (1,767 Views)
0
(0)
  • Rate this reply
View profile
Apr 25, 2014 5:38:09 PM
0
(0)
Scholar

When I said that I meant that as in the "rep" was trying to get him to upgrade so that he wont have unlimited data anymore. Verizon does this ALL the time...they love it when people lose their "unlimited data". These carriers don't want any one having unlimited data anymore; Sprint, and T-Mobile offer it because they have no choice...their networks arn't large enough not to. Keep in mind that this is just my opinion, so I hope you don't "feel some type of way".

 

Some Type of Way-Rich Homie Quan

 

This is a rap song by the way...

When I said that I meant that as in the "rep" was trying to get him to upgrade so that he wont have unlimited data anymore. Verizon does this ALL the time...they love it when people lose their "unlimited data". These carriers don't want any one having unlimited data anymore; Sprint, and T-Mobile offer it because they have no choice...their networks arn't large enough not to. Keep in mind that this is just my opinion, so I hope you don't "feel some type of way".

 

Some Type of Way-Rich Homie Quan

 

This is a rap song by the way...

Re: Do I need to upgrade all 4 of my family's phones in order to upgrade mine?

6 of 7 (1,702 Views)
0
(0)
  • Rate this reply
View profile
Jul 8, 2014 7:10:01 PM
0
(0)
Tutor

If only ATT would inform you of the $25/month concequences of upgrading and extending the contract.at the point of sale they might not have as many upset customers.

If only ATT would inform you of the $25/month concequences of upgrading and extending the contract.at the point of sale they might not have as many upset customers.

Re: Do I need to upgrade all 4 of my family's phones in order to upgrade mine?

7 of 7 (1,156 Views)
Share this post
Share this post