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andKaimana's profile

Mentor

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37 Messages

Friday, November 25th, 2011 6:06 AM

Confused about an upgrade

I looked on my parents account, and it says that my mom's contract extends from 12/17/2010 - 12/17/2012.

 

However, looking at her upgrade eligibility, it says that my mom can upgrade her phone for a full discount "iPhone" on 12/18/2011.

 

Are we able to upgrade my mom's line this year? & which iPhone does the discount apply to (i.e: 3GS, 4, 4S)?

Accepted Solution

Official Solution

Former Employee

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1.1K Messages

11 years ago

@andKaimana , this may be helpful. http://www.att.com/esupport/article.jsp?sid=52345#fbid=dp5zP1iJLoD

 

Thanks for posting! 

Expert

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12.2K Messages

12 years ago


@andKaimana wrote:

I looked on my parents account, and it says that my mom's contract extends from 12/17/2010 - 12/17/2012.

 

However, looking at her upgrade eligibility, it says that my mom can upgrade her phone for a full discount "iPhone" on 12/18/2011.

 

Are we able to upgrade my mom's line this year? & which iPhone does the discount apply to (i.e: 3GS, 4, 4S)?



contract data is not the same as upgrade date, so yes you will be able to upgrade her phone. Check the eligibity date on 12/01/2011 or 12/02/2011 at the latest you should see it is eligible

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