@Xlerate7 Hello. I can understand that it is inconvenient for you, however, all technology does require updating at different times.
If you would please click on my user name and then click "Send PM" to send me a message with your name, address, contact info and account number, I would be happy to see if we can complete yours remotely or why we would need a tech on site to do so. Thank you
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.