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How on earth do I cancel Digital Life?

Contributor

How on earth do I cancel Digital Life?

I’ve been to the AT&T store (they can’t do a thing about it), I’ve called and been on hold forever to no avail, I’ve freaking MOVED and the service is still there and I’m still being billed. I have never been through such a frustrating “customer service” situation. Please help me! 

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Message 1 of 4
Community Support

Re: How on earth do I cancel Digital Life?

@AgitatedGrandma Hello. My apologies that you are experiencing a frustrating situation with contacting us about your service. If you would please click on my user name and then click "Send PM" to send me a message with your name , address, contact info and account number, I will have a specialist contact you directly to resolve this for you. Thank you

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 4
Contributor

Re: How on earth do I cancel Digital Life?

You sent me a message saying “click on my name and send a PM”, but there’s no username listed. ARGH!!!

Message 3 of 4
Community Support

Re: How on earth do I cancel Digital Life?

@AgitatedGrandma I see that you were able to locate my username and send me a private message. I will be corresponding with you thru the private messages. Thank you

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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