@shaynes52 Hello. You will want to ensure your broadband is connected to your Digital Life Controller or HPAV brick (if applicable). You can validate this by checking the lights on the controller to ensure you see five green lights. If you have 5 green lights you are all set. If not, just ensure the cable that connects your DLC to the broadband is connected. You will either have a direct run cable from the DLC to the router or a HPAV brick that should be near the router.
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