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z432 email app .... not working with yahoo

Contributor

z432 email app .... not working with yahoo

I tried to setup email on my z432 I just bought but I am getting an error from the device.

 

Your phone no longer supports this Email application. Your accounts are not accessible anymore. (12)

 

No, texts and phone calls work as does the web browser. I see that I have data left on my plan as well.

 

Any idea why email (to yahoo, gmail, or other) are not accessible anymore?

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Message 1 of 3
Community Support

Re: z432 email app .... not working with yahoo

Hi @SamSpade123

 

I’d be happy to help with your email! This device uses an app called Mobile Email. This is a feature which will no longer be offered or supported as of March 31st, 2015. As of Monday, January 12, 2015, no new Mobile E-mail subscriptions can be created. You can access your email directly from your ISP from your web browser or upgrade your device to receive enhanced messaging services.

 

I apologize for any inconvenience this may cause. If you purchased the device within the last 14 days, you may wish to return the device for an alternative with other email access options.

 

Thanks,

Charise

AT&T Customer Care

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Message 2 of 3
Contributor

Re: z432 email app .... not working with yahoo

So there is no way to update or change the mail app that comes with the device?

 

Are the other apps on the device that have been discontinued as well already?

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