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wont let me install anything

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wont let me install anything

won't let me download any apps from the store so I can't do anything

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Message 1 of 3
Administrator

Re: wont let me install anything

Hello @prowindows

 

We would like to dive into the matter for you!

 

Can you provide us more in-depth details about the device not downloading apps to we can investigate.

 

Dwight, AT&T Community Specialist


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Message 2 of 3
Contributor

Re: wont let me install anything

it just said error 805ao193 so I looked into it and couldn't find anything about it. It wont let me update anything either I tried resetting my phone and that was a mistake and now there's nothing I can do on the phone. I thought it has something to do with the Microsoft account so I made a new account. And that did not work this is like my favorite phone so please help me figure this out. Oh PS I got it to work for a little bit but I don't know what I did or if you fixed it but I don't know how long it will last thank you for helping

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