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unlock moto z2 force

unlock moto z2 force

hi,i want to buy a motorola moto z2 force from official store on official site:

 

https://www.motorola.com/us/products/moto-z-force-edition-gen-2?CID=all:affiliate:e9q74i:4485850Smiley Frustratedlick...

 

can be unlocked?

my mail:[edited for privacy – please do not post personal information]

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Message 1 of 9
Administrator

Re: unlock moto z2 force

Hello @eugeniu313,

 

We're happy to help! If you device is AT&T branded and you meet our eligibility requirements, please visit our Device Unlock Portal to submit your unlock request. Once your request has been processed, you will receive an email letting you know if you have been approved to have it unlocked; if your request is denied, you are advised as to what you need to do to become eligible. 

 

Let us know if you have any further questions!

 

Bobbie, AT&T Community Specialist 


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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 9
Highlighted

Re: unlock moto z2 force

hi,
but i want to buy direct from motorola.com,
and i know about this before buying..
Message 3 of 9
ACE - Expert

Re: unlock moto z2 force

If your not going to use it on att then don't buy the att version.  There have been reports of unlocks taking months because moto fails to tell att they sold the phone.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 9

Re: unlock moto z2 force

its a good idea, but att version is on sale Smiley Happy
Message 5 of 9
Administrator

Re: unlock moto z2 force

Hello @eugeniu313,

 

If you would like to purchase your device direct from Motorola and if it has the AT&T logo on it, you will need to meet our eligibility requirements for your device unlock request to be approved. Once you have met our requirements, you can submit your request to unlock the device by visiting our Device Unlock Portal

 

Let us know if you have any further questions!

 

Bobbie, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 6 of 9
ACE - Expert

Re: unlock moto z2 force


@eugeniu313 wrote:
its a good idea, but att version is on sale Smiley Happy

Considering its sold out now.  But yeah 129.99 tells me the phone did not sell on ATT

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 9

Re: unlock moto z2 force

i think that i meet requirements
Message 8 of 9
Administrator

Re: unlock moto z2 force

Hey @eugeniu313,

 

For your convenience, here are our eligibility requirements to have a device unlock request approved: 

  • Have a device that isn’t reported lost, stolen, or involved with fraud.
  • If you purchased your device with an installment or term agreement:
    • Have active service for at least 60 days.
    • Complete your contract (including paying any early termination fees). Or, pay off your installment agreement at least 24 hours before your unlock request.
  • Confirm that your device isn’t active on another AT&T account.
  • Wait 14 days after an upgrade to unlock your old device if you upgraded early. Or, wait 30 days if you have a business account.
  • Verify your AT&T PREPAIDSM device has been active for at least 6 months, if applicable.
  • Submit an unlock request, if you’re on active duty. After you submit a request, we’ll ask for your temporary or permanent change of station (TCS or PCS military documents). You don’t have to complete your installment agreement or contracts to be eligible to unlock your device.
  • Get your company’s permission to unlock your business-owned device, if applicable.

If you have met all these requirements, I invite you to submit your request through our Device Unlock Portal. Requests typically take 2 business days to be processed, but may take longer. 

 

Let me know if you have any further questions!

 

Bobbie, AT&T Community Specialist 


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 9 of 9
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