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"Unlimited" data, caps, devices, and throttling...help me understand

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"Unlimited" data, caps, devices, and throttling...help me understand

I'm considering switching to the unlimited Plus plan which includes a hotspot.  I already have two phones AND a Unite Pro Mobile Hotspot.  I also have the 40GB plan of mobileshare data.  This setup is my ONLY option for dedicated internet at my home.  So, I want to make sure I understand what I'm getting before actually switching because AT&T agents don't seem to ever have a solid handle on the plans they are peddling.

 

Online the legal documents say:

[quote]Tethering and mobile hotspot:Includes up to 10GB per device, per month. After 10GB, tethering speed will be slowed to a max of 128Kbps for the rest of the bill period[/quote]

 

I understand that this means if I tether and use my cell phone as a hotspot, then after 10GB I speed gets chopped to nearly unusable speeds.

What does it mean for my UNIT PRO hotspot?  Does that too get cut after 10gb?  I connect all of my wireless devices to that physical hotspot.  As it is, I have a minimum of 5Mbps of download speed throughout my entire 40gb plan.  

 

Im worried that changing, while getting me unlimited data, will also render my internet useless, which is not an option.  It seems like the plan is not so much Unlimited as it is "Unlimited*".

 

Help me understand what the 10Gb throttle cap means.

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Message 1 of 7
ACE - Expert

Re: "Unlimited" data, caps, devices, and throttling...help me understand


@agdodge4x4 wrote:

I'm considering switching to the unlimited Plus plan which includes a hotspot.  I already have two phones AND a Unite Pro Mobile Hotspot.  I also have the 40GB plan of mobileshare data.  This setup is my ONLY option for dedicated internet at my home.  So, I want to make sure I understand what I'm getting before actually switching because AT&T agents don't seem to ever have a solid handle on the plans they are peddling.

 

Online the legal documents say:

[quote]Tethering and mobile hotspot:Includes up to 10GB per device, per month. After 10GB, tethering speed will be slowed to a max of 128Kbps for the rest of the bill period[/quote]

 

I understand that this means if I tether and use my cell phone as a hotspot, then after 10GB I speed gets chopped to nearly unusable speeds.

What does it mean for my UNIT PRO hotspot?  Does that too get cut after 10gb?  I connect all of my wireless devices to that physical hotspot.  As it is, I have a minimum of 5Mbps of download speed throughout my entire 40gb plan.  

 

Im worried that changing, while getting me unlimited data, will also render my internet useless, which is not an option.  It seems like the plan is not so much Unlimited as it is "Unlimited*".

 

Help me understand what the 10Gb throttle cap means.


My understanding is the unite pro hotspot will be unlimited to 22gb then re prioritized and slowed down if the tower you are on is congested. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 7
ACE - Expert

Re: "Unlimited" data, caps, devices, and throttling...help me understand


@agdodge4x4 wrote:

 

Help me understand what the 10Gb throttle cap means.


This is only for when you are sharing data through your phone's hotspot. It does not apply to mobile hotspot devices...

 

 

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 7

Re: "Unlimited" data, caps, devices, and throttling...help me understand

Are we certain of this?  Is there anyone from AT&T that can confirm this?  I am terrified that I will switch and be hosed.

Message 4 of 7
ACE - Sage

Re: "Unlimited" data, caps, devices, and throttling...help me understand

Evaluate how much of that share data is used by the unite pro.  If the bulk of your data is used through it, and would not be shifted by having 10 gigs on other devices, then it's not your best option.

Another thing to consider is employee discounts (not allowed on the 2017 unlimited plan.) and the $25 TV discount.  

In your shoes, I would consider moving a phone over to see if it hits a wall at 22 gigs.  If it does, the hotspot would too.  This would also make sure you can move the phone back to an existing plan if it doesn't work out.

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 7
ACE - Expert

Re: "Unlimited" data, caps, devices, and throttling...help me understand


@agdodge4x4 wrote:

Are we certain of this?  Is there anyone from AT&T that can confirm this?  I am terrified that I will switch and be hosed.


Just READ THE PLAN details, PLEASE...   Smiley Happy

After 10GB, tethering speed will be slowed to a max of 128Kbps for the rest of the bill cycle (except for these products: Connected Cars, Hot Spots, and Wireless Home Phone and Internet).

is what it says at https://www.att.com/unlimited

 

 

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 7
Employee
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Accepted by agdodge4x4
‎05-11-2017 3:12 PM

Re: "Unlimited" data, caps, devices, and throttling...help me understand

Hotspot devices get 22GB of full speed LTE before subject to prioritization. Only phones and tablets have the 10GB hotspot limit.

 

 

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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