Tutor
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5 Messages
need to exchange my new phone!
Hi, I just bought the samsung galaxy s3 yesterday as an upgrade from a iPhone 3gs.
I am really unhappy with my decision and I want to know if its possible to exchange the phone
for the iPhone 4s or 5. Please help! The galaxy s3 is a great phone, I'm just so used to the iPhone and feel it would be
better to go back to it, if thats possible. Thank you!!
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wilcre
Expert
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13K Messages
11 years ago
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Accepted Solution
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wilcre
Expert
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13K Messages
11 years ago
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pinklady822
Tutor
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5 Messages
11 years ago
i dont want to cancel my service, i just want a different phone. does that still apply?
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wilcre
Expert
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13K Messages
11 years ago
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pinklady822
Tutor
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5 Messages
11 years ago
ok thank you! and i just go to the store and say i want to exchange it for an iphone and i'll be able to get it same day?
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pinklady822
Tutor
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5 Messages
11 years ago
thank you for your help!
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wingrider01
Expert
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12.2K Messages
11 years ago
you mention a iphone 5 - chances of getting one in store is slim - average wait is 14 to 21 business days. If you want a 5 then your best bet would be to return the phone completely and revert back to your old phone what you wait for the 5 to come in. Also there could be a 35 percent restock fee. The buyers remores period is 2 weeks (14 days)
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