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lumia 640

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lumia 640

I have wi-fi and internet  on phoneA game that prevously played was played using wi-fi now trying to play it states no internet or wi-fi service

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Accepted by pts194611
‎10-09-2015 4:14 PM

Re: lumia 640

Hello @pts194611

 

If I read your post correctly, it sounds like you’re having an issue with a 3rd party app not connecting to any sort of data connection, either wifi or the AT&T data network.

 

If that is the case have you had a chance to check if there are any updates for that app?

 

You can try to uninstall the app from the device and reinstall it. If those actions do not work, I would suggest to contact the app developer, to get further assistance.

 

Thanks,

Charise

 

 

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