Contributor
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1 Message
keys on keypad not working
The select and the right keys on the keypad just stopped working, will not register.
Contributor
•
1 Message
The select and the right keys on the keypad just stopped working, will not register.
ATTHelp
Community Support
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231.5K Messages
7 years ago
Hey there @martinjo,
Unresonsive keys are never expected. I would be glad to help!
Have you already tried powering your device completely off and then back on again? This step is almost always overlooked, however, it resolves many issues!
Should you continue to experience this, please visit the Troubleshoot and Resolve Tool. It is a great resource for almost any device or service issue you can encounter! Be sure to select your device’s make and model for the best experience.
I hope this helps! Please let us know!
Adrian, AT&T Community Specialist
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