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iPhone 8, iPhone 8+, iPhone X – Order Now

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iPhone 8, iPhone 8+, iPhone X – Order Now

I am using an ATT Wireless charger for my Iphone X and it stays blue for a few seconds and then starts blinking red.  It is a model 06121.  What does that mean?  It does not seem to be charging.

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Accepted by ATTKevin
‎12-28-2018 11:01 AM

Re: iPhone 8, iPhone 8+, iPhone X – Order Now

Hi, @tstevens523,

 

We'd love to help with this. From your description, it does sound like the charger isn't charging. How long ago did you purchase the charger? Look to see if it's still covered under warranty and how to exchange it.

 

Have a great week!

 

James, AT&T Community Specialist


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