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Troubleshoot your device issues
thereedfamily97's profile

Contributor

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1 Message

Sunday, June 1st, 2014 4:02 AM

galaxy s3 will not charge

Hello! Here recently my Samsung Galaxy SIII has not been charging correctly. I have removed the battery, tried different chargers, and done almost anything you can think of. Occasionally, it will want to charge, but most of the time it does not. Also, if it does charge, it charges very slowly and does not charge completely. Any help would be appreciated, and thanks in advance!

Master

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10.2K Messages

10 years ago

I would suggest purchasing a new battery for the phone, perhaps something such as this from a reputable seller: http://www.ebay.com/itm/like/271413797147?lpid=82

Fairly affordable and if a new battery doesn't correct the problem, there is a 14 day return policy. The next step would be to consult AT&T about getting a replacement device.

Tutor

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7 Messages

10 years ago

A bad battery or charging port can cause this. Do you often use your phone while being charged? Using the phone will being charged causes the battery to have shorter life and dircharge faster and not charge anymore in time

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