Contributor
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1 Message
dropped calls/ low signal
having many dropped calls and low signal 1 phone needed for emergency on call work is a iphone6 the other phone is a iphone7 these phones are in two different houses all started a few months how do I fix this
ATTHelp
Community Support
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231.2K Messages
7 years ago
Hello @honeynut2011,
I’m sorry to hear you have been having issues with connecting to your service. I can definitely look into this for you!
Resetting your network settings is a great way to troubleshoot connectivity issues. To do this, go to Settings > General > Reset > Reset Network Settings. Your device will automatically restart after doing this, and you will need to re-enter your Wi-Fi password to connect to Wi-Fi.
Have you heard of our Troubleshoot and Resolve Tool? It’s like having a technical support agent right beside you! With this tool, choose a device then go to Internet under Service/network issues. You’ll be given a resolution once the questions have been answered.
If you are still having issues with your service, please send a private message to us at @ATTCares. In it, be sure to include your full name, account number, and phone number. Once we have this, we can access the account and review for provisioning errors.
I hope you have a great rest of your week!
Jax, AT&T Community Specialist
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