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can i use unlocked google pixel 2 phone with att and keep my att plan

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can i use unlocked google pixel 2 phone with att and keep my att plan

I like the Google Pixel 2 phone and like ATT.  Can I purchase an unlocked Pixel 2 phone and use it on ATT and keep my same ATT phone plan? 

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Message 1 of 17
ACE - Expert
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Accepted by (Former Employee)
Accepted by beckyww
‎04-26-2018 12:36 PM

Re: can i use unlocked google pixel 2 phone with att and keep my att plan

Sure you just won't get enhanced LTE services like wifi calling and numbersync

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Message 2 of 17
Contributor

Re: can i use unlocked google pixel 2 phone with att and keep my att plan

Does that mean the M-cell  booster I have from ATT to get signal in my house won't work?  Not sure what number sync is.  Any other features we might loose?
Message 3 of 17
ACE - Expert

Re: can i use unlocked google pixel 2 phone with att and keep my att plan

No, M-cell booster will work. Wi-Fi calling would allow you to not have the booster and still make & receive calls. NumberSync allows you to have an LTE watch and have it share the number with your phone, so you'd get the calls on the watch when leaving the phone behind. Visual Voicemail is one other feature that you're likely to lose.

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Message 4 of 17
Teacher

Re: can i use unlocked google pixel 2 phone with att and keep my att plan

FYI - a rep I spoke with said that the Pixel 2 WOULD be receiving NumberSync.  Unfortunately it sounds as if the original Pixels will not.

Message 5 of 17
ACE - Expert

Re: can i use unlocked google pixel 2 phone with att and keep my att plan

No the new pixel is not getting enhanced LTE services.  The rep was  WRONG

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Message 6 of 17
ACE - Sage

Re: can i use unlocked google pixel 2 phone with att and keep my att plan

@dmapr   I had not problem with visual voicemail through the ATT messages app.  

@jkimrey    Don’t ask reps without getting a second opinion here.  🙄.   At this time non ATT android phones are excluded by IMEI from advance calling features and HD voice.  This means no Wifi calling, no number sync and no VoLTE.   We would love to see that change, but we may see pigs fly first.  

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
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Message 7 of 17
ACE - Expert

Re: can i use unlocked google pixel 2 phone with att and keep my att plan

@lizdance40, and I had no problems with WiFi calling using Hangouts Dialer, but my point was that neither feature is available through the built-in phone app Smiley Wink

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Message 8 of 17
ACE - Expert

Re: can i use unlocked google pixel 2 phone with att and keep my att plan

Except Hangouts is half the app it used to be.

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Message 9 of 17
ACE - Sage

Re: can i use unlocked google pixel 2 phone with att and keep my att plan

@dmapr  My son uses FB calling, often on a phone with no SIM card.  Didn’t even know it was possible.  Does Hangouts use the regular number?

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
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Message 10 of 17
ACE - Expert

Re: can i use unlocked google pixel 2 phone with att and keep my att plan

@lizdance40, the Hangouts uses the Google Voice number by default but it can be configured to use the verified mobile number instead. I believe that once configured it'll keep using that even when the SIM is not there or has been changed, although you need to re-verify your number periodically.

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Message 11 of 17
ACE - Expert

Re: can i use unlocked google pixel 2 phone with att and keep my att plan


@dmapr wrote:

@lizdance40, the Hangouts uses the Google Voice number by default but it can be configured to use the verified mobile number instead. I believe that once configured it'll keep using that even when the SIM is not there or has been changed, although you need to re-verify your number periodically.


@dmapr

 

for now...  Hangouts is being gutted one month at a time.  I know they are talking about going back to google voice now.  I mean when they killed off the api last april the writing was on the wall.

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Message 12 of 17
ACE - Expert

Re: can i use unlocked google pixel 2 phone with att and keep my att plan

@GLIMMERMAN76, I think you may be confusing Hangouts functionality (the thing that Google is gutting) with Hangouts integration with Google Voice (which is staying put for now), but it's a moot point anyway. I use Hangouts because it came pre-loaded on my phone but the actual dialing functionality is a part of Google Voice (and that app is indeed seeing new active development). The Hangouts Dialer is the piece that integrates GV into Hangouts, but you can use the Google Voice app if that is preferable, the actual "WiFi calling" method is the same.

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Message 13 of 17
ACE - Expert

Re: can i use unlocked google pixel 2 phone with att and keep my att plan

What I mean is Google is going to sunset the dialer for Google voice.

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Message 14 of 17
ACE - Expert

Re: can i use unlocked google pixel 2 phone with att and keep my att plan

Don't think that's happening any time soon, I think it somehow ties into the Project Fi.

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