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Grandmadeny's profile

Contributor

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2 Messages

Wednesday, August 23rd, 2017 7:54 PM

Virus

My phone told me I have a virus. What do I do??

ACE - Expert

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64.7K Messages

7 years ago

What kind of phone and what exactly what did you see? More than likely, not a virus but a pop up web page trying to get you to click on something malicious. Clearing your browser cache and cookies might get rid of that.

Former Employee

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32.9K Messages

7 years ago

what sandblaster says is true

Contributor

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2 Messages

7 years ago

iPhone 7. Said Trojan virus.

ACE - Expert

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64.7K Messages

7 years ago

Yeah, that's a malicious web page, not a virus. Though it is possible, I've still never heard of an iPhone actually getting a virus. This article explains how to prevent those pop ups and clear out your browser cookies and cache: https://howtoremove.guide/iphone-virus-removal/

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