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Very poor service


Very poor service

I have moved to a rural area in AL from Houston, TX.  My service is very poor in my home. There are 4 ofus who have a cell phone with AT&T and we all suffer the same problem. Poor signal, dropped calls, phone doesn't ring, etc.  We each have different types of phone. I have been looking into a microcell tower, but have been told it may not help our signal any.  I hate to go to a competitor, where I will get better signal. I have had my service with ATT for many years. I have been told a tower is going to be added in July 2014 in my zip code of there any truth to this? How long will it take before the tower is active? Would a microcell tower be beneficial? 

Message 1 of 3
Community Manager

Re: Very poor service

Hello, qnehring!


Thanks for posting. While we don't have any information about the tower in your area, you may want to consider a MicroCell. I have one to boost cell service in my house, and it's been the perfect solution to our coverage issues. To learn more about the MicroCell and how to get one, click on the link below.


AT&T's MicroCell


As for the coverage issues, you also may want to download AT&T's Mark the Spot app so you can report the exact location where you're experiencing these problems. To learn more about the app and how to download it, click on the link below.


AT&T's Mark the Spot


Let me know if you have any other questions or concerns.



Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 3

Re: Very poor service

Great replies
I found gsm tower radar on my google play
it works great
Message 3 of 3
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