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Posted Aug 7, 2012
12:12:26 AM
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Switching from a "smartphone" to a "dumbphone"?

I currently have a smartphone with a data plan, I was wondering if I buy a phone (that isn't a smartphone) would a data plan be required or could I just use the new non-smartphone without the cost of the data plan? I have a contracted plan but I'm not sure if the data plan is contracted or not since there is an option to lessen the data plan price etc. But I want to make sure I won't be hit with a data plan charge if I do switch to a "dumb phone". Thanks!!

I currently have a smartphone with a data plan, I was wondering if I buy a phone (that isn't a smartphone) would a data plan be required or could I just use the new non-smartphone without the cost of the data plan? I have a contracted plan but I'm not sure if the data plan is contracted or not since there is an option to lessen the data plan price etc. But I want to make sure I won't be hit with a data plan charge if I do switch to a "dumb phone". Thanks!!

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Aug 7, 2012 6:25:39 AM
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Edited by La-La on Aug 7, 2012 at 6:26:29 AM

If you buy a "dumbphone" you can remove the data plan with no charge.  The contract is for voice service, not data. 

 

However, if you bought your smartphone from someone other than AT&T (Wal Mart, Amazon, Best Buy, etc) you may want to double check their requirements before you make any changes.  They sometimes have stipulations in the contract that if you change your service you're hit with a huge fee (to make up for the discounted price of the phone). 

 

Also be aware, if you currently have a smartphone unlimited data plan and change to a dumbphone you will not be able to get unlimited data back if you go back to a smartphone. 

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Switching from a "smartphone" to a "dumbphone"?

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Aug 7, 2012 6:25:39 AM
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Edited by La-La on Aug 7, 2012 at 6:26:29 AM

If you buy a "dumbphone" you can remove the data plan with no charge.  The contract is for voice service, not data. 

 

However, if you bought your smartphone from someone other than AT&T (Wal Mart, Amazon, Best Buy, etc) you may want to double check their requirements before you make any changes.  They sometimes have stipulations in the contract that if you change your service you're hit with a huge fee (to make up for the discounted price of the phone). 

 

Also be aware, if you currently have a smartphone unlimited data plan and change to a dumbphone you will not be able to get unlimited data back if you go back to a smartphone. 

If you buy a "dumbphone" you can remove the data plan with no charge.  The contract is for voice service, not data. 

 

However, if you bought your smartphone from someone other than AT&T (Wal Mart, Amazon, Best Buy, etc) you may want to double check their requirements before you make any changes.  They sometimes have stipulations in the contract that if you change your service you're hit with a huge fee (to make up for the discounted price of the phone). 

 

Also be aware, if you currently have a smartphone unlimited data plan and change to a dumbphone you will not be able to get unlimited data back if you go back to a smartphone. 

Re: Switching from a "smartphone" to a "dumbphone"?

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Aug 7, 2012 10:04:24 AM
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Great answer!

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Great answer!

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Switching from a "smartphone" to a "dumbphone"?

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Aug 8, 2012 9:30:14 AM
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Thanks!

Thanks!

Re: Switching from a "smartphone" to a "dumbphone"?

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Sep 4, 2012 10:50:09 AM
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Do you know if it's possible to transfer your account to a family member? I have an unlimited data plan that was grandfathered in but I now have a dumbphone as well. My sister is looking at possibly switching to ATT, is there a way to "give" her my account and I transfer to a new plan with no data at all?
Do you know if it's possible to transfer your account to a family member? I have an unlimited data plan that was grandfathered in but I now have a dumbphone as well. My sister is looking at possibly switching to ATT, is there a way to "give" her my account and I transfer to a new plan with no data at all?

Re: Switching from a "smartphone" to a "dumbphone"?

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Sep 4, 2012 11:25:03 AM
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kleung13 wrote:
Do you know if it's possible to transfer your account to a family member? I have an unlimited data plan that was grandfathered in but I now have a dumbphone as well. My sister is looking at possibly switching to ATT, is there a way to "give" her my account and I transfer to a new plan with no data at all?

not transferable, when you switched to the dumbphone that data plan was removed and it is no longer accessable


kleung13 wrote:
Do you know if it's possible to transfer your account to a family member? I have an unlimited data plan that was grandfathered in but I now have a dumbphone as well. My sister is looking at possibly switching to ATT, is there a way to "give" her my account and I transfer to a new plan with no data at all?

not transferable, when you switched to the dumbphone that data plan was removed and it is no longer accessable

Re: Switching from a "smartphone" to a "dumbphone"?

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Sep 6, 2012 8:13:05 AM
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the rep kept me on a iphone 4 in the system, even tho i have a "dumb" flip phone now...because I mentioned I MIGHT go back to the iphone when the 5 comes out, but I'm not eligible for an upgrade until May...

 

so bascially i'm paying 30 bucks a month for unlimited data, but don't have a phone that can use it...the rep said i can't even apply that data plan to an ipad..

the rep kept me on a iphone 4 in the system, even tho i have a "dumb" flip phone now...because I mentioned I MIGHT go back to the iphone when the 5 comes out, but I'm not eligible for an upgrade until May...

 

so bascially i'm paying 30 bucks a month for unlimited data, but don't have a phone that can use it...the rep said i can't even apply that data plan to an ipad..

Re: Switching from a "smartphone" to a "dumbphone"?

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Sep 6, 2012 12:39:11 PM
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kleung13 wrote:

the rep kept me on a iphone 4 in the system, even tho i have a "dumb" flip phone now...because I mentioned I MIGHT go back to the iphone when the 5 comes out, but I'm not eligible for an upgrade until May...

 

so bascially i'm paying 30 bucks a month for unlimited data, but don't have a phone that can use it...the rep said i can't even apply that data plan to an ipad..


nope, it is specificly for the number that you have for it, unless you are planning on getting a new smartphone phone shortly you might as well cancel it and use the 30.00 elsewhere. There is always the chance that a if the softare does a check it will notice the fact you have no smartphone and auto cancel it for you.


kleung13 wrote:

the rep kept me on a iphone 4 in the system, even tho i have a "dumb" flip phone now...because I mentioned I MIGHT go back to the iphone when the 5 comes out, but I'm not eligible for an upgrade until May...

 

so bascially i'm paying 30 bucks a month for unlimited data, but don't have a phone that can use it...the rep said i can't even apply that data plan to an ipad..


nope, it is specificly for the number that you have for it, unless you are planning on getting a new smartphone phone shortly you might as well cancel it and use the 30.00 elsewhere. There is always the chance that a if the softare does a check it will notice the fact you have no smartphone and auto cancel it for you.

Re: Switching from a "smartphone" to a "dumbphone"?

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