Ask a question
Search in Wireless Forums

Wireless Forum

Reply
Posted Feb 21, 2013
8:33:39 PM
Swapping phones

My sister lost her cell phone that is on a 2yr contract w/ AT&T...they are telling her she needs to buy a brand new phone, which she can't afford. Can she purchase a refurbished phone for much less money and swap it with her old cell phone? Her Insurance does not cover lost/stolen phones. 

My sister lost her cell phone that is on a 2yr contract w/ AT&T...they are telling her she needs to buy a brand new phone, which she can't afford. Can she purchase a refurbished phone for much less money and swap it with her old cell phone? Her Insurance does not cover lost/stolen phones. 

0
(0)
  • Rate this reply
View profile
Solved
Feb 22, 2013 2:14:04 PM
0
(0)
ACE - Professor

Or she could use an old phone that she has as a backup.  If one of her friends/family/coworkers has an AT&T compatible phone that she can use until she is upgrade eligible, she can do that, as well.

 

If she chooses to purchase a new phone, she can purchase anything from the cheapest GoPhone to a Nexus 4 from the Google Play Store.  She has many choices; she just has to determine what choice best suits her needs.

 

If she buys a basic phone and had any grandfathered data plans on her line, she will lose those and won't be able to get them back, so that is something to consider.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Accepted Solution

Swapping phones

6,095 views
7 replies
(0) Me too
(0) Me too
Reply
View all replies
(7)
0
(0)
  • Rate this reply
View profile
Feb 22, 2013 4:14:02 AM
0
(0)
Expert
Edited by Dcookie on Feb 22, 2013 at 4:15:17 AM

Sure she can...but  you may have to give CC a call to give them the correct IMEI number. What type of phone did she lose and which is she thinking of buying, may I ask?? 

 




 REGRET NOTHING~


     we live & learn~

Sure she can...but  you may have to give CC a call to give them the correct IMEI number. What type of phone did she lose and which is she thinking of buying, may I ask?? 

 




 REGRET NOTHING~


     we live & learn~

Re: Swapping phones

[ Edited ]
2 of 8 (6,055 Views)
0
(0)
  • Rate this reply
View profile
Feb 22, 2013 1:30:06 PM
0
(0)
Tutor

As of now, no clue Smiley Surprised. She had a Smart Phone but it's been since the fall it got lost in a pile of leaves. At & T keep telling her she has to purchase brand new

As of now, no clue Smiley Surprised. She had a Smart Phone but it's been since the fall it got lost in a pile of leaves. At & T keep telling her she has to purchase brand new

Re: Swapping phones

3 of 8 (6,021 Views)
0
(0)
  • Rate this reply
View profile
Feb 22, 2013 1:32:56 PM
0
(0)
Expert
Edited by Dcookie on Feb 22, 2013 at 1:42:44 PM

lukeybird wrote:

As of now, no clue Smiley Surprised. She had a Smart Phone but it's been since the fall it got lost in a pile of leaves. At & T keep telling her she has to purchase brand new


She can certainly purchase a refurbished phone. Is it a rep at a brick and mortar ATT store that keeps telling her she has to purchase a brand new phone??? I don't see why they would tell her that. 

 




 REGRET NOTHING~


     we live & learn~


lukeybird wrote:

As of now, no clue Smiley Surprised. She had a Smart Phone but it's been since the fall it got lost in a pile of leaves. At & T keep telling her she has to purchase brand new


She can certainly purchase a refurbished phone. Is it a rep at a brick and mortar ATT store that keeps telling her she has to purchase a brand new phone??? I don't see why they would tell her that. 

 




 REGRET NOTHING~


     we live & learn~

Re: Swapping phones

[ Edited ]
4 of 8 (6,015 Views)
0
(0)
  • Rate this reply
View profile
Solved
Feb 22, 2013 2:14:04 PM
0
(0)
ACE - Professor

Or she could use an old phone that she has as a backup.  If one of her friends/family/coworkers has an AT&T compatible phone that she can use until she is upgrade eligible, she can do that, as well.

 

If she chooses to purchase a new phone, she can purchase anything from the cheapest GoPhone to a Nexus 4 from the Google Play Store.  She has many choices; she just has to determine what choice best suits her needs.

 

If she buys a basic phone and had any grandfathered data plans on her line, she will lose those and won't be able to get them back, so that is something to consider.

Or she could use an old phone that she has as a backup.  If one of her friends/family/coworkers has an AT&T compatible phone that she can use until she is upgrade eligible, she can do that, as well.

 

If she chooses to purchase a new phone, she can purchase anything from the cheapest GoPhone to a Nexus 4 from the Google Play Store.  She has many choices; she just has to determine what choice best suits her needs.

 

If she buys a basic phone and had any grandfathered data plans on her line, she will lose those and won't be able to get them back, so that is something to consider.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Swapping phones

5 of 8 (5,995 Views)
Solution
0
(0)
  • Rate this reply
View profile
Feb 22, 2013 2:58:42 PM
0
(0)
Expert

Or get  att gophone and put the sim in it, helped a friend do that when she dropped her current one in a porta potty - that was not pretty. they are avialable from a basic flip phone to a low end android smartphone

Or get  att gophone and put the sim in it, helped a friend do that when she dropped her current one in a porta potty - that was not pretty. they are avialable from a basic flip phone to a low end android smartphone

Re: Swapping phones

6 of 8 (5,984 Views)
Highlighted
0
(0)
  • Rate this reply
View profile
Feb 23, 2013 7:10:44 PM
0
(0)
Tutor

No, it's when she calls the number on her bill. She's not tech savy, neither am I but I know a LITTLE more than she does. So, was going to take her to the brick & mortar place and get it all set. Figured I find out what I could before we went...and you've helped A LOT!!! I have Sprint and something similar happened to me but had no trouble, although I dislike them (ssshh Smiley Wink)

No, it's when she calls the number on her bill. She's not tech savy, neither am I but I know a LITTLE more than she does. So, was going to take her to the brick & mortar place and get it all set. Figured I find out what I could before we went...and you've helped A LOT!!! I have Sprint and something similar happened to me but had no trouble, although I dislike them (ssshh Smiley Wink)

Re: Swapping phones

7 of 8 (5,918 Views)
0
(0)
  • Rate this reply
View profile
Feb 23, 2013 10:49:45 PM
0
(0)
Expert
Good luck... don't let them talk her into a brand new phone. Let us know how you make out. Thanks! Smiley Happy

 




 REGRET NOTHING~


     we live & learn~

Good luck... don't let them talk her into a brand new phone. Let us know how you make out. Thanks! Smiley Happy

 




 REGRET NOTHING~


     we live & learn~

Re: Swapping phones

8 of 8 (5,902 Views)
Share this post
Share this post