Troubleshoot your device issues
Contributor
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1 Message
Wednesday, August 23rd, 2017 1:34 PM
Service sucks
Want to pay a arm and a leg for service that never works.. contact at&t
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ATTHelp
Community Support
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230.7K Messages
7 years ago
Hi there @Lorrainy664!
Thank you so much for reaching out to our Community Forums. I understand you have had a less than perfect experience with our services. We definitely do not like to see our customers unhappy. You have come to the right place. We are here to help!
To make sure you get the best assistance we have to offer, please send us a private message to @ATTCares with your full name, account number, the phone number associated with your account, and details as to what issues you are currently experiencing.
We look forward to hearing back! Take care and have a great day!
Denise, AT&T Community Specialist
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sandblaster
ACE - Expert
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64.7K Messages
7 years ago
@Lorrainy664 You can find someone to say the same thing about every other carrier. No carrier provides great coverage everywhere. It is up to you to figure out which one provides the service you need where you need it. It may not be ATT for you, but don't presume that is true for anyone else. My ATT service works fine for me.
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Cbgbarker
Contributor
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1 Message
7 years ago
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sandblaster
ACE - Expert
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64.7K Messages
7 years ago
@Cbgbarker You sure you are on a contract? ATT did away with contracts almost two years ago. A Next plan is not a service contract. If you cancel or switch to another carrier, you just have to pay what you owe on the phone, something you eventually must do anyway. If service is that terrible, don't let a phone payment stop you from switching.
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