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SIM MM2 message but i didnt upgrade or change anything

Contributor

SIM MM2 message but i didnt upgrade or change anything

We have 2 lines and both received error message on our phones (now they dont work) Samsung j327A.yet our account lists us as having iPhones. We haven't changed anything or done anything 

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Message 1 of 5
ACE - Expert

Re: SIM MM2 message but i didnt upgrade or change anything

The message typically indicates an inactive SIM card. Sounds like something happened on the AT&T side of things. I would go into a corporate store to sort it out, but also check your account online to see if there have been any orders placed recently just to be sure. With all of the identity and mail theft happening can't be too careful.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 5
Contributor

Re: SIM MM2 message but i didnt upgrade or change anything

Somebody  DID do some hacking! AT&T fraud dept. Was on it! Thanks! Why can't criminals use their powers for Good!!

Message 3 of 5
Contributor

Re: SIM MM2 message but i didnt upgrade or change anything

Somebody DID  some hacking and AT&T fraud dept. Was on it! Why can't criminals use their powers for Good?!

Message 4 of 5
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ACE - Expert

Re: SIM MM2 message but i didnt upgrade or change anything

Good luck, hope your service and ownership issues get resolved quickly.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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