Request for bootloader unlocked

Contributor

Request for bootloader unlocked

ATT,

 

I HAVE PAID ETF AND I NEED MY PHONE BOOTLOADER UNLOCKED. I HAVE RIGHT TO DO SO SINCE I AM NOT UNDER CONTRACT NOW. I AM USING SAMSUNG GALAXY S4 I337. PLEASE LET ME KNO WHOM TO CONTACT.

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Message 1 of 20

Re: Request for bootloader unlocked

Hello bonzybuddy,

ETF's and out of contract unlocks only apply to carrier locks. Unlocking the bootloader would require an over-the-air update from Samsung, and would also void any warranties. The truth is, AT&T is not required to ever unlock the boot-loader if they don't want to.
Message 2 of 20
Contributor

Re: Request for bootloader unlocked

I have purchased phone from AT&T and it was bootloader locked. Since I am not in contract with AT&T anymore and have paid all the fees they need to free up my device. I am asking a written document from AT&T saying that Samsung should unlock my bootloader. Otherwise I am planning to go to consumer complains. 

Message 3 of 20

Re: Request for bootloader unlocked

AT&T's unlock policies only include carrier locks. Carrier locks include SIM and Network locks. Bootloaders are completely different. Since they allow for the modification of operating systems, carrier branded devices will have them locked. Carrier branded devices are intended for general consumer use, and most consumers don't even have a clue what a bootloader is, much less a use for an unlocked bootloader. It becomes easier to brick your device, and the warranty would be voided, as such it's best practice to keep the bootloader locked.

 


Samsung's Response: "We would like to inform you that the devices released through carriers are bootloader locked version’s. However, devices with unlocked bootloader’s are available through Verizon and AT&T. Hence, we request you to check with the carriers for further information regarding the query."


 

 

The devices which they speak of are Nexus, Google Edition, and Developer devices. Carrier branded devices will have locked bootloaders, regardless of carrier. The only way to unlock the bootloader is to push an over-the air update that will allow the bootloader to be unlocked, followed by an opt-in process to unlock the bootloader (that will in turn also void any warranties.) Since the amount of users that want an unlocked bootloader isn't justifiable to push an update that'd unlock it, AT&T will not take action to allow the unlock of a bootloader. It's not as simple as putting in a code, such as is the case with network unlocks.

Message 4 of 20
Highlighted
Contributor

Re: Request for bootloader unlocked

It would be fine to AT&T give me written document saying that "AT&T will not unlock bootloader even if customer is out of contract". That would help me in my process of unlocking of my bootloader in "proper way". 

 

[Edited to comply with Guidelines]

 

 

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Message 5 of 20
Contributor

Re: Request for bootloader unlocked

I need it unlocked.... im tired
Message 6 of 20
Contributor

Re: Request for bootloader unlocked

It's 2015 this phone is old and yu guys still have us on lockdown why???? #wishicouldswitchtotmobile
Message 7 of 20
Contributor

Re: Request for bootloader unlocked

Mmmmm..... So much for fufilling the customers needs.
Message 8 of 20

Re: Request for bootloader unlocked

Its complete crap that AT&T even locks them to begin with. I have a Samsung Galaxy S5 and almost out of contract. I have been with att for almost 20 years. I have had a Motorola and HTC androids, both rooted and modded. I have also had a iPhone that was jailbroken from the day I purchased it. Not once have I ever had to call AT&Ts sorry customer service because my phones were rooted or jailbroken. I will think twice before renewing my 5 phones and paying the 270 a month to Att once all my phones are out of contract. I paid for my phones I should be able to do anything I want to them. If I break it its my fault. I don't care one bit for warrantee or the rip off accidental damage contracts they try to sell. Void my warranty and unlock my phone. It was just decided that US auto makers cannot lock down the computers in cars, phones should be no different.
Message 9 of 20
ACE - Expert

Re: Request for bootloader unlocked

The Bootloaders are locked by the manufacturer.  Yes, ATT asks for it.

You can go buy an unbranded phone and it's bootloader will still be locked if the manufacturer chooses to do so.  

Non carrier phones are easier to root.

Carrier phones are often encrypted as well as boot locked

 

The manufacturer looks at the product as a whole as theirs, hardware and software.  They don't want it altered.

 

If you don't want a locked phone, buy unlocked, un branded phones.  

I purchased the blue topaz GS6 off eBay, new and un fettered, for $510.  

 

(The following is included after all posts to save typing) We are fellow customers. Our answers are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 10 of 20

Re: Request for bootloader unlocked

What a copout answer. Att and Version are the only ones that lock bootloaders. If you don't work for att, please don't reply to my post, you answer is worthless to me. I paid for my phone from att. They chose to lock the bootloaders not the manufacturers. If my phone is paid for please don't tell me how I can change it or even break it if I want too. Its big brother trying to sell more phones, if people had the option to install new versions of Androids that would make the phones last longer hinse they would not sell a new model as fast.
Message 11 of 20
ACE - Expert

Re: Request for bootloader unlocked

If you want to change the phone, it is yours to do that, but AT&T is not going to help you. According to the terms of service, that YOU agreed to, they state that the software on the phone is theirs. It is something that you agreed to when you purchased the phone.

Now you don't want to live by what you agreed to. It is not going to happen. AT&T is not going to unlock the bootloader.

Like someone else suggested, if you want to root the phone, don't buy one that is locked, buy one that you can do what you want to. But then you would have to pay more for your phone and that is part of what you are complaining about.

This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 12 of 20

Re: Request for bootloader unlocked

Mr Kdfederer I don't really understand what dog you have in this hunt, clearly you don't understand or care about improving products more that what the manufacturer feels it should do. I bought the phone streight out and pay for service not support from AT&T. I don't need them telling me what I want my phone to look like or function as. I only need them to provide a line and service to make calls and supply data that I clearly pay for every month. Maybe you should stay out of things you know nothing about and stick to chasing fires or something. I tell you what lets say that from now on your not allowed to put those fancy flashing lights on your truck that all firefighters want. The car manufacturers change the laws to not allow modifications of their trucks at all. That means no big tires, tool boxes, or anything except the way they decided to build it. How does that make you feel. My phone is nothing more than that, I just want to be able to change something that I paid for, to look how I want it too. Just like you more than likely do to your vehicle. Thanks but your comment means nothing!!!!
Message 13 of 20
ACE - Expert

Re: Request for bootloader unlocked

@Ericbaucom

 

This is a customer to customer help forum.  What you get here, is honest answers from other customers.  If you want an employee ( and politic "NO" ) the call 611.

 

The information provided is based on facts as provided by our experience and ATTs rules and limits.

@kdfederer provided the facts.  If you don't like the answers, don't ask questions when you already know the answer and don't like them.  What is the point?

 

You are complaining to the WRONG company anyway 

 

(The following is included after all posts to save typing) We are fellow customers. Our answers are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 14 of 20

Re: Request for bootloader unlocked

Lizdance40 again nothing but Bla. Bla. Bla. I want comments from people with the same opinions and beliefs about phones. I posted a comment on a post asking for unlocked bootloaders. If you don't want yours unlocked and satisfied with plain stuff, then stay off this kind of post please. I don't go on other post about stuff I don't care about , just the ones I am passionate about. If your not a AT&T employee then why do you care anyway.

And that little saying at the end if all your comments.....really!
Message 15 of 20
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