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Reporting SPAM Text Messages

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Reporting SPAM Text Messages

I keep getting spam messages from number that show in my account i.e. 1C0DE1732873 and similar.  I attempt to report the spam to the 7726 and continually get an error message saying it's an invalid number.  I've tried entering as 1C0DE1732873 and 1732873 since I have no other information on the sender of these messages.

 

This is twice this week I've gotten this type of spam.

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Message 1 of 9
Community Manager

Re: Reporting SPAM Text Messages

 

Hello @BackusFliger 

 

I'm not sure if anything can be done to stop those messages before they reach your phone as they're not generated on another cell phone. What kind of phone do you have? You might be able to block them on your device.

 

Thank you,

Dmitriy


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Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 9

Re: Reporting SPAM Text Messages

I have a ZTE Android phone.
Message 3 of 9
Community Manager

Re: Reporting SPAM Text Messages

 

@BackusFliger 

 

Android phones are slightly different from manufacturer to manufacturer, but usually you can go to your message, find the message from an unwanted number, press and hold on it for couple of seconds and a menu should pop up, one of the options is "add to spam numbers list". That should block incoming messages from that number.

 

Thanks,

Dmitriy


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Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 9
Former Employee
Solution
Accepted by (Former Employee)
Accepted by ATTJulieCS
‎01-18-2016 8:06 AM

Re: Reporting SPAM Text Messages

DO NOT respond directly to a spam message. If you think you received a spam message, please forward the message, on your wireless phone, to mobilityabuse@att.com so we can start an investigation. You can also learn more about how to report unsolicited and unwanted messages and ads at Report spam text messages.

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Message 5 of 9
Contributor

Re: Reporting SPAM Text Messages

The link to "Report spam text messages" is broken, I got a 404 page.

Message 6 of 9
Tutor

Re: Reporting SPAM Text Messages

 In Response To:

 " Re: Reporting SPAM Text Messages
 

DO NOT respond directly to a spam message. If you think you received a spam message, please forward the message, on your wireless phone, to mobilityabuse@att.com so we can start an investigation. You can also learn more about how to report unsolicited and unwanted messages and ads at Report spam text messages."

 

The FIrst Link takes me to myAT&T and the Second Link is defective.  I received a SMS message today from what appeared to be a policy notice from Xfinity and the number I blocked was 1410100001.  When I realized that was the AT&T e-mail gateway(according to my online search at AT&T), I unblocked it...

Message 7 of 9
Tutor

Re: Reporting SPAM Text Messages

Will blocking 1410100001 stop all my SMS messages?  Should the code 1410100001 be blocked or not.

Message 8 of 9
Tutor

Re: Reporting SPAM Text Messages

I found the answers I needed at here

Message 9 of 9
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