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Elmah427's profile

Contributor

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2 Messages

Thursday, May 26th, 2016 6:00 PM

Replacement SIM Card

Hi All & Aloha From Hawaii! 

I'm a newbie to the forum and couldn't find the exact answer to my question and I'm sure it's a simple one, so your input would be much appreciated. A phone for one of the two lines on my account was accidentally destroyed, including the SIM. I obtained an unlocked AT&T compatible phone on my own and just need a SIM for it without having to create a new line or change my account plan and pricing. I don't think I can do this online without adding a new line and would have to go to a local AT&T company store to accomplish it, but if someone can verify this for me, I would be very thankful.

Have A Great Day Wherever You Are!

Accepted Solution

Official Solution

ACE - Sage

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116.6K Messages

8 years ago

Just go to an ATT corporate store, you will need to prove the account is yours (account number and PIN code) and they can provide a free SIM card.  

 

You DO NOT want to add a line

Contributor

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2 Messages

8 years ago

Thanks for your fast reply and perfect answer to my question! Have an awesome day, or what's left of it depending where you're located!

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