Need unlock code for a ZTE AT&T go phone

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NEVER post IMEI numbers on the internet.

All phone unlocks must go through the unlock portal - www.att.com/deviceunlock

If your device meets the unlock eligibility requirements, you will receive the unlock instructions by email.

I have the ZTE Mobley (Hot Spot for the car) which I need to unlock, I talked to 5 persons in AT&T Customer Service and they could not help. I moved my services from AT&T to T-Mobile as unfortunately you do not provide services in Argentina, Brazil, Peru nor Japan and I will be traveling for 3 months. My two iPhones were unlocked with no issues, however the ZTE Mobley has been a real issue. I tried the webpage and I received an email saying unable to unlock, I guess because my accounts were just moved. This is sad, as I was with AT&T for more than 8 years, and as you do not provide the service I needed I had to move, and now this has become a nightmare. I think instead of coming back to AT&T as soon as my trip is over I will need to move also my wive's and sons phones. 

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@Benedittc wrote:

I have the ZTE Mobley (Hot Spot for the car) which I need to unlock, I talked to 5 persons in AT&T Customer Service and they could not help. I moved my services from AT&T to T-Mobile as unfortunately you do not provide services in Argentina, Brazil, Peru nor Japan and I will be traveling for 3 months. My two iPhones were unlocked with no issues, however the ZTE Mobley has been a real issue. I tried the webpage and I received an email saying unable to unlock, I guess because my accounts were just moved. This is sad, as I was with AT&T for more than 8 years, and as you do not provide the service I needed I had to move, and now this has become a nightmare. I think instead of coming back to AT&T as soon as my trip is over I will need to move also my wive's and sons phones. 

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The mobley does not support other carriers anyway its only has 850/1900 umts which is not going to work in the rest of the world...  It was made for ATT only...  below is a screenshot of the ZTE site.  I believe these were made not to be unlocked.  The LTE bands are mostly ATT's bands as it has no band 12 support just band 17.

Oh no, so it is different broadband that T-mobile?

roasted

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