Troubleshoot your device issues
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2 Messages
Saturday, March 21st, 2015 9:37 AM
My phone is PUK locked?
My phone is asking for a PUK code? What is this and where do I find in or get it?
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ATTMobilityCare
Community Support
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15.2K Messages
9 years ago
Hello! @m.conkie Thanks for posting your concerns about the PUK. The PUK code is a security code associated with your SIM card. Those are set in the phones security settings. The codes are unique so you’ll need to get that from your online account using the following steps:
Unblock SIM Card
Note: Some Motorola phone users need to enter **05* if "enter PUK" is not already displayed. After entering **05*, enter the eight-digit PUK code and press OK.
Thanks!
Charise
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sandykeehn
Tutor
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12 Messages
9 years ago
it didnt work cant use the phone to get text or call
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