Contributor
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1 Message
My att trk 2 screen does not stay on after 5 seconds
My att trek 2 screen goes black after 5 seconds if you don't touch it
Contributor
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1 Message
ATTHelp
Community Support
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231.2K Messages
7 years ago
Hello @keeyaw103!
I’m glad you have reached out to us. We are happy to address any concerns you may have!
You can adjust the timeout settings on the Trek 2 to make the screen stay awake longer. To do so you will go to Settings > Display> Sleep. From here you will choose the amount of time you will want your screen to stay awake.
I hope we provided enough details for you. Have a wonderful week!
Angelina, AT&T Community Specialist
(edited)
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Bobster1112
Contributor
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3 Messages
7 years ago
This is incorrect. I set it to two minutes and it goes off in 5seconds. It indicates that a gmail account may be overriding this. Is that possible?
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michael8427
Contributor
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1 Message
7 years ago
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TagNinja
Contributor
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2 Messages
7 years ago
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TagNinja
Contributor
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2 Messages
7 years ago
did you ever get it to stop?
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Bellaboo83
Contributor
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1 Message
7 years ago
I am having the same annoying problem! Help!
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Bobster1112
Contributor
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3 Messages
7 years ago
I have done that, numerous times. Set for ten minutes. Does not work. Is there a chance that gmail is somehow overriding this?
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Bobster1112
Contributor
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3 Messages
7 years ago
In fact, this is what I think. Also, the following is true for me as well.
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Cam2005
Contributor
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2 Messages
7 years ago
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ApostlePDW
Contributor
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2 Messages
7 years ago
That fix you have suggested has been tried more than once. It does not take effect and nothing changes.
It happened after the lastest update and no fix or solution has corrected it yet. It is extremely annoying because the tablet can not be used with out constantly tapping the power button to turn the screen back on.
PDW
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