Troubleshoot your device issues
EricaA's profile

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1 Message

Tuesday, March 13th, 2018 9:40 PM

My ZTE k88 tablet wont charge

My ZTE k88 tablet wont charge and I thought it was the charger but I got a new one and it still doesn't work. It's about 2-3 years old and I used it often. Can somebody help me?

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Official Solution

Community Support

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230.7K Messages

6 years ago

Hello @EricaA,


It is my understanding your ZTE K88 tablet is not holding a charge.  We definitely want to do our best to get this working for you.  I will be happy to offer my assistance.


Please access the AT&T Troubleshoot & Resolve tool.  To ensure the most accurate and correct troubleshooting experience we will ask you to log in with your my AT&T user ID and password.


Once you have successfully signed in, scroll down to Device/software issues > Power and battery > Battery won’t charge > Next and follow the on screen instructions. 


Thank you for accessing the Community Forums, and have a spectacular week.


Richard, AT&T Community Specialist

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