Mobile transfer not transferring pictures

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Mobile transfer not transferring pictures

Hi,

 

Any one has issues with mobile transfer not completing the transfer of pictures to their new device? I was  able to transfer contacts and videos but pictures are not being transfer. I hope their is not some perv in IT putting a hold on pics until they take a look at them.

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Former Community Manager
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Accepted by jamileh (Former Community Manager)
‎09-30-2015 1:39 AM

Re: Mobile transfer not transferring pictures

I can assure you that no one is viewing your information, pictures or otherwise. 

 

Remember that your storage limitation is 2GB so if you've transferred videos that exceed that amount, you will not be able to transfer any additional data. Contacts do not count against that limit. 

 

Here is more information about the Mobile Transfer feature - http://www.att.com/esupport/article.jsp?sid=KB411361http://www.att.com/shop/apps/mobiletransfer.html

 

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