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Manage Mobile Purchases

If this is posted elsewhere and I missed it then I'll apologize, but I was wondering if there was a way to set up a notification if a mobile purchase is made on my account.  I don't want to spend the money on parental controls, but want to monitor my daughter in case she tries to make some kind of purchase without my permission.

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Professor

Re: Mobile Purchases

If you call Customer Service they can set it up so that a PIN is required to make any purchases against the account.

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Community Support

Re: Manage Mobile Purchases


suthrnboy00 wrote:

If this is posted elsewhere and I missed it then I'll apologize, but I was wondering if there was a way to set up a notification if a mobile purchase is made on my account.  I don't want to spend the money on parental controls, but want to monitor my daughter in case she tries to make some kind of purchase without my permission.


This is a great question! Visit Manage Mobile Purchases to learn how to block purchases on your account. 

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Contributor

Re: Manage Mobile Purchases

Today, I found that i have charged $9.99 for purchase of "txtglow Portal/Alrts" service. I don't know how this service is activated. I want to cancel this service and want the refund. I went to the 'Manage Mobile Purchases & Downloads' section to request refund but on clicking the service name following error is coming :-

 

"We are experiencing a failure. Please try your request again shortly. 

Error 500."

and i am not able to proceed. Can you please help me to cancel this service and get the refund. Even i had called customer care but i am not getting any option to make a refund request.

 

Thank

Honey

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