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Lumia 640 Windows 10

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Lumia 640 Windows 10

When will att provide the upgrade from OO 8.1 to 10?
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Message 4 of 80
ACE - Guru

Re: Windows 10 update for Lumia 640

@vickienm @rtbbf1967 Join the Windows Insider program. You may never see Windows 10 Mobile on the 640 XL coming from AT&T. you never, know. You'll also be on a later build than whatever it is that AT&T would decide to send. If you want help on performing the update, just ask or read the previous suggestions!

ODad
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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 76 of 80
Contributor

Re: Lumia 640 Windows 10

Would it be good to go on and reinstall windows 10 on my Lumia 640? I did the 10 install already but wasn't able to share pics, had a hard time sharing anything! In your opinion, should I leave this phone at 8.1 or install 10 again to get the best out of what I have? What is your opinion on the matter?
Message 77 of 80
Teacher

Re: Lumia 640 Windows 10

Ten
Sent from my Windows 10 phone
Message 78 of 80
ACE - Professor

Re: Lumia 640 Windows 10

Win10m, hands-down.  

 

You don't have to do a fresh-install, or at least I wouldn't, initially.  

- Back up everything, using the internal backup app (which will save the data to your Live account)

- Do a full-reset

- At this point, if it were me, I'd do the restore as it resumes from reset, and see if things are fixed.  Worst-case, you reset, a second time.  IME, this will fix it without another reset, at least 90%.

- If it's not fixed, reset again, and then very carefully re-import things, trying to stick to data-only on the restore, to avoid importing the corruption, again.

 

I set my mom up with a 640 (she was a VERY resistant smartphone-convert, but needed text for some financials), and I gave it to her with Win10m at the outset. She's VERY happy with it, doing things on her phone she never thought possible (texting a LOT, some browsing, occasional emails, managing her contacts and some appointments, etc).

*If this (or another post in this thread) fixes your problem/issue, please mark it as "accept-solution", and I'll tag it, to make it easier for others to find the answer(s). FYI: I'm an AT&T end-user, just like most of us in the forum. Thanks.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 79 of 80
ACE - Guru

Re: Lumia 640 Windows 10

@Kristi_6 yes, Windows 10. Explain what you mean by having a hard time sharing; could you not figure it out or did it simply not work?

 

You an Hard Reset your device as suggested. Since I didn't see the steps describe I'll list them for you.

 

First back up - I suggests you be on Wi-Fi when you do this -

Go to Settings

Update and Security

Backup

More Options

Back up now

 

Then

Settings

System

About

Reset your phone

 

During the reseting process, after the gear spinning and you start configuring you'll have the option to restore your backup. I suggests you be on Wi-Fi when you do this.

 

ODad
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 80 of 80
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