Troubleshoot your device issues
Mrswilks's profile

Contributor

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2 Messages

Wednesday, September 19th, 2018 10:13 PM

Locate device

Is there a way to locate a phone that is on my prepaid wireless plan

Community Support

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231.3K Messages

6 years ago

Hi, @Mrswilks,

 

There are a number of third party apps that can help you track a lost phone, but they are by no means required. If you have an Android device and you've added it to your Google account, their Find My Device is automatically on. They have steps to help you find, lock, or erase a lost Android. If your phone is an Apple, you need to have Find My iPhone enabled. Whether you do or don't, Apple has tips and steps for what to do if your device is lost or stolen.

 

We hope you have a great week.

 

James, AT&T Community Specialist

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