Troubleshoot your device issues
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Wednesday, September 19th, 2018 10:13 PM
Locate device
Is there a way to locate a phone that is on my prepaid wireless plan
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6 years ago
Hi, @Mrswilks,
There are a number of third party apps that can help you track a lost phone, but they are by no means required. If you have an Android device and you've added it to your Google account, their Find My Device is automatically on. They have steps to help you find, lock, or erase a lost Android. If your phone is an Apple, you need to have Find My iPhone enabled. Whether you do or don't, Apple has tips and steps for what to do if your device is lost or stolen.
We hope you have a great week.
James, AT&T Community Specialist
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