AT&T Community Forums

LG V10 Marshmellow update problem...

Hi there,

I am using LG v10 H900 AT&T (Lollipop 5.1.1). As I am reading news about marsh mellow update has arrived but I didnt receive any notification about that and when I go to setting for software update manually... then it says "your device is up to date"...

I am not using AT&T sim card... I need help... I want to get my device up to date to MM 6.0...

Thanx in Advance Smiley Happy

Responses

ATTMobilityCare

Community Support

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15.2K Messages

8 years ago

Hi @RyukLeonidas!

Thanks for reaching out to the Community Forums!

AT&T provides software updates, such as Marshmallow, to AT&T customers over-the-air. In order to receive the update, you must be in the United States, using an AT&T SIM card, connected to the AT&T network. I apologize for any inconvenience this may cause.

Have a great day!

- Spencer O AT&T Social Media Manager

0

jdgreen76

Contributor

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1 Message

8 years ago

What am I to do regarding this issue? I meet everything listed on that list, yet my phone has been telling me there is no update for the past 3 months.

0

RyukLeonidas

LG V10 Marshmellow update problem...

ATTMobilityCare

jdgreen76

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