Contributor
•
3 Messages
LG G3 mobile hotspot not working
I purchased a new LG G3 for my wife and myself. I use at&t gophone and she uses straight talk. Her mobile hotspot works great but mine does not work at all. Previously i had an HTC Desire that I purchased directly from at&t and the hotspot worked fine. So what is the problem now? Is it the phone or at&t? I need the hotspot for when I'm working and no Wi-Fi is available for my laptop. Can someone please shed some light on my problem.
Accepted Solution
Official Solution
formerlyknownas
ACE - Sage
•
117K Messages
8 years ago
The hotspot is a carrier feature not a phone feature and your non carrier phone is not compatible with GoPhone tethering.
I don't know why, but the problem has come up repeatedly and tech support cannot make it work.
There must be something different with postpaid plans because my non - ATT phone works fine for tethering.
Please note, while ATT will accommodate your non ATT phone, they do not guarantee all features of their network will function. For example, I can tether, but I don't get HD voice.
0
0
formerlyknownas
ACE - Sage
•
117K Messages
8 years ago
Is your LG G3 an ATT branded phone? And you have either $45 or $60 plan?
It isn't possible to activate the hotspot on a non ATT device on a GoPhone plan.
0
0
Woe1976
Contributor
•
3 Messages
8 years ago
0
0
Woe1976
Contributor
•
3 Messages
8 years ago
0
0
formerlyknownas
ACE - Sage
•
117K Messages
8 years ago
Have you contacted ATT to see if they can get it working? It may not, but it's worth a try.
The last person who posted was told incorrectly by customer support that because the $60 plan was "unlimited" the hotspot was not allowed - totally WRONG. And to top it off the CSR provided a link to the Information on the plan, which specifically states the hotspot may be used.
Since the phone was not entirely ATT compatible (international phone) it didn't surprise me. (Side note: iPhone is the exception, the hotspot works)
Update if you get any results, it may help other customers.
0
0
Jesse6791
Contributor
•
1 Message
7 years ago
0
0
MagerMichael
Contributor
•
4 Messages
7 years ago
You can activate the Hotspot for any carrier (Unrooted LG G3 D850 AT&T tested) this way:
1. Install the free SETTINGS DATABASE EDITOR from Play Store and open it.
2. Choose SYSTEM.
3. Find "tether_entitlement_check_state" and touch it to edit.
4.Change "5" to "0" and save changes.
5. That's all.
0
0
MagerMichael
Contributor
•
4 Messages
7 years ago
0
0
CK_Stax
Contributor
•
1 Message
6 years ago
This fix most definitely worked for my LG Phoenix 3 however once the fix was applied my 4glte data was very very slow. My browser wouldn't even load, it would tell me I had to reload the page. Mobile Hotspot worked fine for my friends, a little slow for them too but still worked. Did this happen to anyone else? And if so how to fix that as well?
0
MagerMichael
Contributor
•
4 Messages
6 years ago
other devices use part of your 4G LTE data. So it depends of provider's
data speed and your phone's apps and Wi Fi devices "appetite".
0
0