Welcome to Community Forums, and thank you for reaching out to us for assistance with this update for the LG Pad.
The link to go to is AT&T Troubleshoot & Resolve. This allows us to automatically run tests to solve your issue. 1. The portal requires you to sign in to your account. 2. Once the sign in is completed there is a section, "Let’s get started with your: "The LG pad is identified. Confirm the device is correct device. 3. Next- to that to the right, Issue- software update. Tap the next button and follow the prompts to assist you with this situation.
This link is a LG G Pad F 8.0 (V495) device support providing information on your device on features and settings.