Contributor
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1 Message
LG 3g texting phone barely working since 2017
Error messages all the time after sending texts: "Unable to send to Mary"
Also "No service available" messages all the time.
Contributor
•
1 Message
Error messages all the time after sending texts: "Unable to send to Mary"
Also "No service available" messages all the time.
ATTHelp
Community Support
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231.3K Messages
7 years ago
Hello there @KJ31912!
I am so sorry to hear your phone has not been functioning correctly since the new year has started. I certainly understand how frustrating it can be when a phone does not work the way we want it to. It would be a pleasure to assist in getting this issue resolve resolved.
In order to ensure this is fully resolved and I am able to provide all of the correct information, I would like to gather a few more details about this issue. I did not find a specific LG 3G device, and would need to narrow down which phone we are working with. You would be able to see a full list of LG models and what they look like by visiting our Device Support page and selecting LG.
Text messages and calls are closely tied together; and when one does not work, you may see issues with the other. Have you noticed any issues with making calls to the same contacts you cannot text? We can also take a look at the network to see if we have any reported issues. If you can please let me know your ZIP code, I can check.
I look forward to hearing back from you soon so we may get this worked out. Until then, have a great rest of your day!
Austin, AT&T Community Specialist
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