Tutor
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8 Messages
Impact phone & PC Suite not connecting
I've tried multiple times downloading, installing, uninstalling, reinstalling, rebooting pc, but still can't get pc suite to recognize/connect with either of my two new impact phones. I'm using XP, and have other devices/software that connect and function properly. Also, what does it take to send a text with a photo inserted? I get a message saying "unsuccessful, try again later." After a couple attempts, the message just stays in the outbox.
Accepted Solution
Official Solution
DDouglass
Tutor
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7 Messages
14 years ago
Pantech's answer for the USB connection is you have to have the right cable with the Blue arrow on the phone end connector.
This is cable model number PDC-UA16. There recommendation was to get it from Wireless Ground. You can also get it from AT&T and Amazon. You have to make sure they state that it is that part number though as some are selling other cables for earlier Pantech phones and stating they will work with the Impact. I know I bought one of those too.
Soon as I got the right cable it connected just fine. Now the problem is the program gives a Run-time error about the Contact Manager. This is being discussed in another thread.
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cwalker73
Teacher
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10 Messages
14 years ago
I can't get the phone working with PC suite either. It always says "not connected." This is with a USB cable. duce3, are you using usb or bluetooth? Just out of curiosity.
I haven't had much trouble sending photos, occasionally I have to retry if I'm not getting a good signal.
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duce3
Tutor
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8 Messages
14 years ago
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cwalker73
Teacher
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10 Messages
14 years ago
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duce3
Tutor
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8 Messages
14 years ago
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bmacello
Voyager
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3 Messages
14 years ago
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duce3
Tutor
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8 Messages
14 years ago
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