Contributor
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1 Message
I can't enable my hotspot for my device.
I've been trying to turn on my hotspot since I've had my new number, and it tells me that I need to enable it for my device, any directions on where to go for that?
Contributor
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1 Message
I've been trying to turn on my hotspot since I've had my new number, and it tells me that I need to enable it for my device, any directions on where to go for that?
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.5K Messages
5 years ago
Hello, @Ranchsauce,
We'd love to help with this! We have information for you on setting up a mobile hotspot. Look over the requirements on that page to make sure your device and service will permit you to use your device as a hotspot.
Have a great week!
James, AT&T Community Specialist
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jjmorin97
New Member
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3 Messages
3 years ago
I Am having a similar problem, and seem to be stuck in an online support loop.
I have checked that I am on a plan that supports personal hot spots. I got to my device settings > Cellular > Set Up Personal Hotspot, and it sends me back to the AT&T website to check the compatibility of my plan.
I am on a compatible plan, I would like to start using my device as a personal hotspot!!
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jjmorin97
New Member
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3 Messages
3 years ago
I am having a similar problem, and seem to be stuck in a support loop.
I have checked that I am on a compatible data plan that supports personal hotspots. From my device I got to Cellular > Set up Personal Hotspot, and it takes me back to AT&T website and has me trying to check my plan again.
I am on a compatible plan, I just want to start using my device as a hot spot.
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