AT&T Community Forums

Help with unlocked Alcatel A382g phone

I recently bought an Alcatel factory UNLOCKED A382G bar phone (in error) which works with AT&T or T-Mobile. I need a SIM card but I am not sure exactly what I get and from where. Can anyone help please, I am unfamiliar with unlocked phones. This is a Tracfone branded phone but Tracfone does not at present accept Tracfone UNLOCKED phones, so I found out.

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ATTMobilityCare

Community Support

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15.2K Messages

9 years ago

Hello @gogreen1,

Thanks for reaching out to the forums for assistance; I’d be happy to help you! If you click here, you will be taken to our support page to review the device requirements to work on the AT&T Network.

You can get an AT&T SIM card by going to an AT&T Retail Store, chatting in with a representative, or by calling into customer care.

If you are needing to start GoPhone service, you can buy a GoPhone SIM Card Kit online by clicking here.

Thanks,

Charise

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