HTC One will no longer charge with phone on

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HTC One will no longer charge with phone on

I have a well-cared for HTC One for over a year and loved it, but it stopped charging when the phone is on and will not connect to my laptop via USB.  I've found all types of miracle cures that don't work.  Should I scrap it?  I will not be getting another one if this one craps out this soon. I still have 2 Motorola V3's active on my account, so you know how we take care of our phones.

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Scholar

Re: HTC One will no longer charge with phone on

I don't like the new forums look... can't seem to find anything or get a response.

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Scholar

Re: HTC One will no longer charge with phone on

Not solved, what happened here.  See what I mean?

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Community Manager

Re: HTC One will no longer charge with phone on

 

Hi timbuk2okc,

 

You said you had this phone for over a year, so it sounds like it's out of warranty, but I'd still contact the manufacturer and see if they have any advice. Your other option might be a local cell phone repair shop, it could be an easy fix, but you'll need to show it to the specialist to know for sure.

 

Thank you,

Dmitriy


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Scholar

Re: HTC One will no longer charge with phone on

Had it 11 months, it was refurbished.  Filed two service tickets with HTC and never got a response.  Had a new $4 charger put in it for $75 and it works like new.  May be time to sell it.

 

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