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Troubleshoot your device issues
katocco's profile

Contributor

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1 Message

Saturday, January 3rd, 2015 7:06 PM

HELP with UNLOCK device

Hi, my device is a Huawei U8665 Gophone. I have used for more than a year, and now I want to unlock it. I tried to go on unlock devices page of At&t, but there it doesn't recognize my IMEI. What can I do?

Former Community Manager

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10.4K Messages

9 years ago

 

Hi @katocco 

 

Do you know if this phone was actually listed on your account? That might be the reason why it's not finding the IMEI number. We can help you with that! Please send us a private message by clicking here. Please include your full name, phone number, account number and the best time you can be reached.

 

Thank you,

Dmitriy

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