Helpful Links

Fuze camera, pictures look normal in thumbnail but when I select I get green pixel picture.

Scholar

Fuze camera, pictures look normal in thumbnail but when I select I get green pixel picture.

My second Fuze here. I got it last week and just used the camera last night. I noticed when I take a pic the picture looks normal as thumbnail but when I select it to be full screen I get a greenish, puple pixelated picture. No picture at all. I have changed the saving from storage to main memeory and back agian. I did a soft reset, still no good. I haven't done a hard reset yet. I'd like to fix this with out warrenty help. Any suggestions?
2,095 Views
Message 1 of 5

Accepted Solutions
Scholar

Re: Fuze camera, pictures look normal in thumbnail but when I select I get green pixel picture.

Well it seems to be fixed. I just restored to a back up I'd done right after a hard reset.
Message 3 of 5

All Replies
Highlighted
Scholar

Re: Fuze camera, pictures look normal in thumbnail but when I select I get green pixel picture.

I've done a search using any combo of key words. Any help?
Message 2 of 5
Scholar

Re: Fuze camera, pictures look normal in thumbnail but when I select I get green pixel picture.

Well it seems to be fixed. I just restored to a back up I'd done right after a hard reset.
Message 3 of 5
Master

Re: Fuze camera, pictures look normal in thumbnail but when I select I get green pixel picture.

This one had me stumped.  Sounds like a software issue, though, if restoring from a post-hard reset backup file corrected it.  You might want to reload your apps one at a time to check it out and see which one caused it.
********************
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it.
If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.
Message 4 of 5
Scholar

Re: Fuze camera, pictures look normal in thumbnail but when I select I get green pixel picture.

My thoughts excactly. I think here in a few days I'm going to just hard rest and take it from there. I'll let you know.
Message 5 of 5
Share this topic
Announcements

Learn how connect your AT&T holiday gifts at Unwrapped on Wednesday, 12/27 (1-4pm ET)!

Is the iPhone X worth it? Find out why it totally is!

Find out how to track your iPhone's delivery!

Additional Support