Troubleshoot your device issues
deauxdeaux's profile

Contributor

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1 Message

Monday, January 16th, 2017 2:22 PM

Error when trying to connect my Echo Dot to an ATT wifi service at work.

I cant get it to connect i get an error message. Amazon couldnt fix the issue.

ACE - Sage

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116.6K Messages

7 years ago

Have you installed the Alexa app on a phone?

https://www.amazon.com/gp/help/customer/display.html?nodeId=201549640

This should not be  a wifi or ATT problem.  

 

Contributor

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2 Messages

7 years ago

No matter what you do even after downloading Alexa app to iPhone it still won't use iPhone as hotspot
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