Community Support
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2.7K Messages
Device Performance - Fountain of Youth Tips For Your Phone!
Like your car, your smart devices need a routine tune-up. Below you will find tips on how you can improve performance on your device and keep it secure.
The Basics – Updates, Storage & Battery Performance
Updates
Updates are important. Not only can they improve device performance, but can fix possible issues as well. Check to see if your device has the latest firmware update.
Don't see an update? It may not be available yet.
Storage
If your device’s storage is full, or close to full, it could impact performance and the ability to store more information.
- Remove old pictures & videos – consider storing them on the cloud.
- Clear cache & cookie (iOS and Android Devices)
- Remove unneeded apps (iOS and Android Devices)
Battery Performance
Any running programs or features will use up battery life, so only use what you need
- Close browser windows that aren’t being used
- Close apps you are not using
- Remove apps with ad advertisement – Ads can be set to constantly refresh
- Enable screen timeout ( 1 minute or lower is recommended)
- Activate auto-brightness settings or turn down overall brightness
- Improve your battery performance (iOS and Android devices)
Improve Performance of Your Device
- Like your car, your smart device needs a tune-up often
- Troubleshooting and fix your apps
- Improve browser performance
Protect Your Device
- AT&T Mobile Security & Call Protect – Learn to how to protect your device and calls.
- Device Protection – Protect your device and enroll in AT&T Device Protection.
- Spam Ads & Popups – Learn how to minimize spam ads and popups.
ChrisZ, AT&T Community Specialist
AT&T Help
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Accepted Solution
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ATTHelpForums
Community Support
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2.7K Messages
6 years ago
Is your device not running like it used to? A bit slugging? Not to worry, the article above has some great tips to give your device a little more life.
ChrisZ, AT&T Community Specialist
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
6 years ago
That is the most stupid thing I have ever seen about cloud storage... ATT fails to list google photos WHICH IS FREE to backup photos. This whole post is full of nothing but uselessness... Sorry Chris but this is utter garbage.
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formerlyknownas
ACE - Sage
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117K Messages
6 years ago
Google considers Google photo as part of Google drive. In fact you can access your photos from Drive.
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
6 years ago
Note anymore. I can't access my photos on Google drive. I only could on my pixel. And Google drive is being remained Google 1
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