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tjb10394's profile

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Tuesday, March 5th, 2013 11:16 PM

Data on goPhone will not work

I have been using a goPhone for approximately 3 years now. Recently, the smartphones offered have not been up to par, (The Fusion and Fusion 2, the Avail, etc.) So, when my Fusion 2's screen cracked, I bought a Samsung Galaxy Exhilirate. However, when I inserted my sim card, the data that I use was not available. I can text, call, and do all simple tasks, but my data will not work. I can not access any application that uses data, unless I am in an area with wifi. Why is this?

 

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Expert

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12.2K Messages

11 years ago


@tjb10394 wrote:

I have been using a goPhone for approximately 3 years now. Recently, the smartphones offered have not been up to par, (The Fusion and Fusion 2, the Avail, etc.) So, when my Fusion 2's screen cracked, I bought a Samsung Galaxy Exhilirate. However, when I inserted my sim card, the data that I use was not available. I can text, call, and do all simple tasks, but my data will not work. I can not access any application that uses data, unless I am in an area with wifi. Why is this?

 


4g

read this

 

http://forums.att.com/t5/Prepaid/GoPhone-service-on-iPhone-or-other-4G-devices/m-p/3442103

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Official Solution

Former Employee

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1.1K Messages

11 years ago


@tjb10394 wrote:

I have been using a goPhone for approximately 3 years now. Recently, the smartphones offered have not been up to par, (The Fusion and Fusion 2, the Avail, etc.) So, when my Fusion 2's screen cracked, I bought a Samsung Galaxy Exhilirate. However, when I inserted my sim card, the data that I use was not available. I can text, call, and do all simple tasks, but my data will not work. I can not access any application that uses data, unless I am in an area with wifi. Why is this?

 



In addition to the thread wingrider provided, this should also address your concerns. 

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