Data block

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RKK
Contributor

Data block

I purchased 2 LG Expressions for my kids and was told when I bought them that data could easily  be blocked.  When I called the support line (since I couldn't figure out how to do it on my own) I was first told that it couldn't be done and then said there would be a monthly charge to do it.  Is there suppose to be a charge for this, or is it called something else.  The person I spoke with said something else wasn't possible either (transferring phone numbers) so I am wondering if she knows anything at all.  She even said there is nothing in my book that shows me how to do it.

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Message 1 of 6
Expert

Re: Data block


RKK wrote:

I purchased 2 LG Expressions for my kids and was told when I bought them that data could easily  be blocked.  When I called the support line (since I couldn't figure out how to do it on my own) I was first told that it couldn't be done and then said there would be a monthly charge to do it.  Is there suppose to be a charge for this, or is it called something else.  The person I spoke with said something else wasn't possible either (transferring phone numbers) so I am wondering if she knows anything at all.  She even said there is nothing in my book that shows me how to do it.


data block is free, you need t call them and request it being placed on the phone line. The chargeable option is smart cotnrols. Tell them you want a complete data block on the phone number. The drawback to thsi is they will not be able to send MMS messages with pictures attached, data is require for this. You will need to request it for each number

 

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Message 2 of 6
Tutor

Re: Data block

i had a data block and now att said i cant have one the system doesn't recognize it
Message 3 of 6
ACE - Expert

Re: Data block

Data blocks can only be had on non-smartphones and quick messaging phones.
Data blocks are not allowed on smartphones.
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 6
Contributor

Re: Data block

I suppose they will not formally allow for data block on a smart phone (in my case iPhone 4S). However, last May, I was at Detroit airport to get on a flight to Amsterdam, and wanted to have one quick look at my emails before the flight departed. I spent a half an hour on the phone trying to get my Data turned on.

 

I will repeat that Data is REQUIRED for smartphones, unless THEY SCREW UP and turn it OFF. Then it somehow happens - at the most inconvenient moment to be sure.

 

An another issue, as indicated in the picture below, the iPhone 4S actually IS a 3G device, and does NOT become a 4G device based on a cosmetic softwareupdate.

 

 

 

 

 

 

 

 

Message 5 of 6
Expert

Re: Data block

Where are they advertising in print that the 4S is a 4G device? Never seen it written in any advertisment or speifications sheet. The phone os HSPDA capable though, which is a lot faster then 3G but only on ATT's network

 

Have no idea of the turn of events that caused what you seen - so cannot comment on it, but have not seen it happen before on a regular phone account

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