Troubleshoot your device issues
Sheema18's profile

Contributor

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1 Message

Monday, November 6th, 2017 8:41 PM

Credit card information

Hi, I'm rosheema I was trying to see if you could help me out on my credit card number I have on file on my online account with you guys. It's a MasterCard on file and I need that information to order me a cell phone online in my account.

Former Employee

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32.9K Messages

6 years ago

This a forum that is comprised of regular customers to communicate with other  customers to offer advice and share experiences same as any other user. This is a public forum and personal information should never be included in any post. Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them. The most effective way to get any issues resolved in the forums is to send them a private message directly with all pertinent information and wait for a response, or call 1-800-288-2020. Some of us are employees but we are here to represent the forum with our knowledge and do not represent AT&T with our responses.

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